We collect only the information we need to process your order, manufacture your jewelry, and provide customer support. We never sell your personal information and only share it with trusted service providers who help us operate our business and deliver your order.
01 · Who We Are
THE BOUNDLESS LEGACY JEWELS INC. is a Canadian wholesale and manufacturing fine jewelry company specializing in natural and lab-grown diamond jewelry.
Our website is www.theboundlesslegacyjewels.com.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.
By using our website, you agree to this Privacy Policy.
Privacy Questions
Email: info@theboundlesslegacyjewels.com
02 · What We Collect
We collect only the information necessary to operate our business and fulfill your orders.
Contact Information
- Full Name
- Email Address
- Phone Number (if provided)
This information is used to confirm orders, communicate with you, and provide customer support.
Order Information
- Jewelry selection
- Ring size
- Metal type
- Diamond specifications
- Engraving requests
- Custom design instructions
This information allows us to manufacture your jewelry accurately.
Shipping Information
- Delivery address
- Billing address
- Shipping instructions
Used solely to deliver your order.
Payment Information
We do not store your payment card information.
Payments are securely processed through trusted third-party payment providers such as:
- Stripe
- PayPal
- Payments (when applicable) NEED TO PUT AS PER plugins PARTY
We never receive or store your complete credit card number.
Website Usage Data
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referral source
This information helps improve our website and customer experience.
Marketing Information
If you subscribe to our newsletter or promotional emails, we may store:
- Name
- Email address
- Marketing preferences
You can unsubscribe at any time.
03 · Why We Collect Your Information
We collect personal information to:
- Process and fulfill your orders
- Manufacture custom jewelry
- Process payments
- Deliver purchases
- Provide customer support
- Respond to inquiries
- Send order updates
- Send promotional emails (only with your consent)
- Improve our website and services
- Prevent fraud
- Meet Canadian legal and tax requirements
We never collect information for purposes unrelated to our business.
04 · How We Use Your Information
Order Processing
Your information is used to manufacture, package, and deliver your jewelry.
Customer Support
We use your information to answer questions, resolve issues, and provide after-sales service.
Marketing
If you choose to receive marketing communications, we may send:
- New collection announcements
- Promotions
- Product launches
- Jewelry care tips
- Company news
Every marketing email includes an unsubscribe link.
Website Analytics
We use tools such as:
- Google Analytics
- Meta Pixel
These tools help us understand website traffic and improve your browsing experience.
05 · Who We Share Your Information With
We never sell your personal information.
We only share information with trusted partners necessary to operate our business.
Hostinger
Our website hosting provider.
Hostinger
Our ecommerce platform for secure checkout and order management.
Payment Providers
Including:
- Stripe
- PayPal
- APPLE PAY
- MX
Used solely for payment processing.
Shipping Partners
Depending on your location, your shipping information may be shared with:
- Canada Post
- UPS
- FedEx
- Purolator
- DHL
Only the information necessary for delivery is shared.
For website analytics.
Meta
For advertising performance measurement.
We may also disclose information when required by Canadian law or to protect our legal rights.
06 · Cookies
Our website uses cookies to improve your browsing experience.
Essential Cookies
Required for:
- Shopping cart
- Checkout
- Account login
- Website security
Analytics Cookies
Used by Google Analytics to understand website performance.
Advertising Cookies
Used by Meta Pixel to measure advertising effectiveness.
Most browsers allow you to manage cookie settings.
Disabling non-essential cookies will not prevent you from browsing or purchasing products.
07 · Data Retention
We retain customer information only as long as necessary.
Order records are retained in accordance with Canadian tax regulations, generally for seven (7) years.
Marketing information is retained until you unsubscribe.
If legally permitted, you may request deletion of your personal information by contacting us.
Email:
info@theboundlesslegacyjewels.com
08 · Your Privacy Rights
Depending on applicable privacy laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of eligible personal information
- Data portability
- Restriction of certain processing
- Withdrawal of marketing consent
To exercise these rights, contact:
info@theboundlesslegacyjewels.com
We aim to respond within 30 days.
09 · Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
Our website uses:
- SSL encryption
- Secure payment gateways
- Industry-standard security practices
We never store payment card information on our servers.
Although no internet transmission is completely secure, we continuously work to protect your information.
If you believe your information has been compromised, please contact us immediately.
10 · Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
THE BOUNDLESS LEGACY JEWELS INC.
Email: info@theboundlesslegacyjewels.com
Website: www.theboundlesslegacyjewels.com
Head Office: Ontario, Canada
Our Commitment
We collect only the information we need.
We protect the information you trust us with.
We never sell your personal information.
Your privacy is important to us, and we are committed to safeguarding it while delivering exceptional jewelry and customer service.